What arrow is the receiver in? You need to make sure the replacement receiver is the correct diameter. If your arrow is a Pro Elite or an Evo-X, you need a yellow receiver, if it's the aluminum tenpoint arrow you need the orange receiver. If the front insert has a hole in it, you can take a 1/8 inch diameter steel rod, 2 foot long and insert the steel rod in the hole, then take a hammer and tap on the rod. It may take a few taps but it should come out. If that doesn't work you can take a drill bit and very carefully drill it out. Your hardware store or Lowes etc should have the rod. The Tenpoint website has a video showing how to do remove the receiver with the rod. Hope this helps and good luck.