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6,190 Posts
Subject: Best customer service.
Location: Carmel Indiana. After calling and talking to Norm in the repair and warranty dept on Tuesday July 28, in the PM, I obtained a RA number for minor repairs. On Wednesday July 29, at 1:30 PM I mailed my Tenpoint pro slider to Tenpoint Technologies by UPS.
Today July 31,at 5;30 PM I see the big brown truck pull up in front of my house,I say No way.
But yes ,there it was ,My Tenpoint pro slider,repaired good as new. We are talking hours here not weeks or months.
Now that is service!Thanks Norm.
I Will be a Tenpoint booster from now on.
Thanks
Larry C Pierce.
Location: Carmel Indiana. After calling and talking to Norm in the repair and warranty dept on Tuesday July 28, in the PM, I obtained a RA number for minor repairs. On Wednesday July 29, at 1:30 PM I mailed my Tenpoint pro slider to Tenpoint Technologies by UPS.
Today July 31,at 5;30 PM I see the big brown truck pull up in front of my house,I say No way.
But yes ,there it was ,My Tenpoint pro slider,repaired good as new. We are talking hours here not weeks or months.
Now that is service!Thanks Norm.
I Will be a Tenpoint booster from now on.
Thanks
Larry C Pierce.