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Get in touch with BigShot targets and they’ll make it right. They have great customer service.
Agree with SW. Give them a call. I had issues with an Extreme 500 stopping my arrows. Gave them a call, sent them some pics and they let me pay the small difference and sent me a Kinetic 650. Great customer service.
 
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If an arrow in a rag bag type target will not pull straight out easily it has probably just welded its self in place and you need to grab the arrow and twist it to the right a tad to break the weld and then it should pull free.
Great advice robertyb! I put it to use yesterday on my kinetic 650. Arrows from my Vapor and Siege were welding. Spin to the right and voilà came right out! Bows shooting less then 400 fps they pulled out super easy.
Thank you sir!
 
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