Update! I have since received new arrows from Matthews. I'm able to get three of the six to turn off with relative ease, the other three require pliers, surprise! Oh and the message from Matthews to me through the dealer was if these don't work I'd have to find different arrows! Seriously? Like this is a Whitetailzombie problem! This is a Matthews problem ladies and gentlemen, hello!
I suppose they did not think one would be so determined to figure out what was really going on... My research quest continued and I found out that the original manufacturer, "Nock Off" has now sold out to "Glory Nocks". I had a good discussion with them and they knew of the issue. In the discussion they committed to rectifying the issue as soon as they receive what they need from Nock Off to manufacturer these nocks themselves. They said I should be able to get replacements in early Spring which is fine if in time for turkey season...
So nobody at Matthews knew this information to share with me during any of the conversations I had with them? Really? And they didn't think anyone would be able uncover the truth?
I will go on record saying at this point I am very pleased with my Sub-1! I have shot four deer so far this season. I am however disappointed in Matthews as an organization whom should have had the quiver and nock issues worked out a long time ago.
The end
I suppose they did not think one would be so determined to figure out what was really going on... My research quest continued and I found out that the original manufacturer, "Nock Off" has now sold out to "Glory Nocks". I had a good discussion with them and they knew of the issue. In the discussion they committed to rectifying the issue as soon as they receive what they need from Nock Off to manufacturer these nocks themselves. They said I should be able to get replacements in early Spring which is fine if in time for turkey season...
So nobody at Matthews knew this information to share with me during any of the conversations I had with them? Really? And they didn't think anyone would be able uncover the truth?
I will go on record saying at this point I am very pleased with my Sub-1! I have shot four deer so far this season. I am however disappointed in Matthews as an organization whom should have had the quiver and nock issues worked out a long time ago.
The end