There we go.... I did like the “describe the complete situation “ approach.
I personally would say at least 10% of the time my alpha nocks fall out. I shoot a nitro xrt.
I shot a deer this year with this same bow with a lighted alpha nock and black eagle executioner. I recovered the light and nothing else. I am not complaining about losing the arrow or broadhead but that is 1 of the reasons I would like to use a lighted nock. The main reason I use a lighted nock is so I can see the arrow flight and impact location on the animal.
I’ve had the non lighted nocks fall out upon impact into my rinehart 18-1 block target....
A funny thing I read here was how a guy didn’t like the alphas and didn’t like glued in nocks so he decided to make his own nocks and his first customer received his order with the new custom nocks and they were glued in.
IMO, a good start.
That is the kind of feedback that helps.
IMO, again, a Company is more likely to listen and react to concerns when as much detail as possible is given without them having to pull teeth to get it.
So, I have had one or two aluminum nocks, say two, out of 600 shots fall out shooting 0.297" I.D. 20" EVO-X CenterPunch arrows.
That is 0.33%.
Have not had any plastic green or white nocks, same size, same arrow builds fall out.
You have 10% fall out but do not list arrow, nock, I.D., how many total shots, etc but better than nothing.
If more people provided detailed info, it would help to identify if it was an across the board issue, a particular batch, particular size, etc, etc.
As I stated, I do not work for TenPoint but have been dealing with Customers most of my career and in all honesty, would not do it any longer.
Just do not have the patience any more.
Kinda like seeing threads titled "Please Help!!!' , posted in the wrong forum category to boot.
Not very conducive to building a good, searchable forum database.