Got a message from Ravin yesterday to join their blog & I did. Wrote them a litany of issues their having starting with no longer putting the customer first with crossbows being a year late to market(R18/R500) & then failing. Pointed out dealers are pulling them & sending back and it was unconscionable to keep putting the R500 out there knowing of it’s failure rate & costing guys valuable hunting time/extra costs. Hit on lack of safety, R&D issues, non existent Alpha & Beta testing, poor CS response times and them apparent only having focus on the bottom line. Said it was sad what the new company has done and stated multiple cases why they are losing many repeat customers. Concluded I was moving on. If anyone else gets that please take the opportunity to respond cuz it won’t change until they actually get a lot of negative customer feedback on their issues directly versus only posting about them on CBN. Stated I waited 2 years for a “ reliable” R500 and will in all likelihood be purchasing a TenPoint Nitro 505 as it’s reviews have been stellar which is the opposite of Ravin’s. Something to be said about coming in a year after Ravin & blowing their doors off. That’s because TP did the testing to make it right for the customer versus selling the same broken model year after year. I welcomed a response back and will be interesting if it happens.