Wow!! what an incredible man. The fact that a corporate offical from Darton would take the time to speak with me was simply unbeleivable. Ted spoke with me about my crossbow and the issue. I broke the bow down and reinstalled the front section. With some careful attention to what I was doing the string is much better aligned with the flight deck. As for the slight curvaure in the flight deck Ted explained that all Darton bows have a slight curvature and explained the physics involved with launching an arrow from the flight deck. It made a bunch of sense when he explained what was occuring after the trigger is squeezed.
Again, I am so impressed with the quality control, testing and the eagerness of Darton to stand behind thier product. Ted will be sending me a care package of Darton Products for the care and maintenance of my crossbow (Including a new lube and string wax.) This winter I'll be sending my bow out for a tune up. As for now everything is A-okay and I'm good to go.
Darton definitely stands behind their products and I'm definitely a satisfied customer. I'll be shooting up a storm in the followng weeks.... dang, I like a happy ending.
Again, I am so impressed with the quality control, testing and the eagerness of Darton to stand behind thier product. Ted will be sending me a care package of Darton Products for the care and maintenance of my crossbow (Including a new lube and string wax.) This winter I'll be sending my bow out for a tune up. As for now everything is A-okay and I'm good to go.
Darton definitely stands behind their products and I'm definitely a satisfied customer. I'll be shooting up a storm in the followng weeks.... dang, I like a happy ending.