[Klatch]

Cactus,
We have a lot of bows still killing deer from 1994-1998, I'm not a bit worried about our bows holding up for 5 years.

Therefore, I am curious to hear the company's reasoning as to why the warranty wouldn't be transferable for those 5 years?

 

[Klatch]

Therefore, I am curious to hear the company's reasoning as to why the warranty wouldn't be transferable for those 5 years?

Exactly.

 

[10PtCrossbow]

Alright, I did some research in house and also on other items. There was only one company that I found, out of about 10 places I checked that warrantied anything after the original owner.
There are three main issues as to why we don't do it.
First and foremost is logistics. Our system does not function or track a second owner. Our system sees when we build the bow and what dealer it gets shipped to. When the warranty card gets entered, it converts the bow from the first owner (the dealer) to the second (consumer). Getting the bow moved again, and most importantly for the bow information/history to go with that move, does not work well.
Second, there is a cost issue. The more owners, the more cost there is to cover the warranty. This ties in with the third issue.
Third is the fact that when a bow changes hands (given or sold) most times the paper work such as the owner's manual and any work done to the bow usually does not go with the bow. This creates an opportunity for bad things to happen to the bow. String and cable change history does not get followed, so you have issues associated with that. Users not having the manual, thus not knowing the proper way to use the bow creates a variety of issues as well.

 

[GRIM]

I wouldn't expect you to follow any bow after the sale to the consumer but if you were to offer a recertification program, for a fee, plus the cost to bring the bow up to spec and maybe a 90 warranty. I would think it would help sales in the secondary market.
It's done in the auto industry and it helps get the junk out of circulation. Auto dealers routinely repurpose trade-ins and the junk is auctioned off on lower tier markets for those who whish to deal without a warranty.


GRIM

 

[elkstalkr]

10pt,

Thanks for the reply. Nice to get an answer as to the thinking behind it all.

Grim,

Unlike an automobile a crossbow isn't enough of a big ticket item to warrant a "recertification". I'm guessing it would be cost prohibitive to actually implement this. I mean by the time the manufacturer had time/labor into re-certifying the bow it would probably cost at least a couple hundred bucks. I mean you are talking American labor here, stuff ain't cheap. You know how that goes.

 

[GRIM]

Virtually everything made has a secondary and even tertiary markets, they don't seem to have any problems issuing a limited warranty.
Some prime examples would be firearms, appliances, computers, cell phones, even clothing can have a secondary market.
An advantage would be that for people wanting to upgrade and they would be more likely to upgrade to a similar brand and model if they could use an older model to offset the initial purchase price.
A major disadvantage would be volume of sales, I have no clue if current and future sales would be enough to stimulate enough sales for used bows to make it worth their while, to make and stock replacement parts.

GRIM

 

[bobbyd1947]

Wonder how Camx can do it. Why do you need peoples names if the bows have serial numbers. It seem just warranty the bow .

 

[Cactus]

I agree Bobby , Serial numbered and if abused the warranty doesn't cover the item , and since a lot of Ten Points have survived 20 years it's a very impressive product which I don't doubt. Maybe encourage your dealers to inspect second hand Ten Points for warranty inclusion for a fee and thus bring in the new user into his shop for future business a win win for the dealer and Ten Point, also the dealer at that time can bring the Bow up to standard again for a fee. Just some options. Cactus

 

[Klatch]

Wonder how Camx can do it. Why do you need peoples names if the bows have serial numbers. It seem just warranty the bow .

Why, indeed. I belive the thinking is that few owners keep the bow for five years, thereby effectively reducing the time the companies are responsible for the warranty. I.E., the bottom line.

 

[GHOSTRIDER32]

Lifetime Warranty is a great marketing tool, especially if it is not transferrable. "Most" people upgrade, etc., after a while so Lifetime warranty really becomes a much less of a cost factor for the company. Some auto manufacturers offer 10 year 100,000 mile warranties......to the original owner..and then the original owner trades it off in a few years.....

 

[1271]

Warranties are for insecure consumers. If you know the history of a product there is no need for a lifetime warranty.

Sent from my cup on a string using Tapatalk

 

[mechmark]

Yep that's how it should be
Sent from my iPhone using Tapatalk

well last year I bought a carbon elite from a person on at and gave me a 6 month guarantee thatbh3 2ould pay 4he bill if somethin
went wrong mind it was his word , his bond and integrity that convinced me to go for it.

now I havent had a issue and I got th3 bow packag3 at a gr3at deal but still twice 2hat I could hav3 bought o4her brand bo2s for
im 60 and 3xpect this one to outlast me, but I agree the warranty should b3 on 5he equipment.. l. ....
ten point is a top notch company but they do suck an egg in a few areas for example shortl5 after getting this bow and buying
20th 0 dollars worth of arrows 5hey came out with 5he omninoc command, saying we had to not use th3 nocs 4hat they said to use wh3n 5he bow 2as sold and further insult they still dont offer the omninock to fit many arrows ( mine includ3d)
And thats not the action of a uupper tier company but more of a s3cond rate one trying to generate $$$$$$$
and no im not saying 4hey are in trouble but some bad decisions are made fr8m time to time
no2 I would not trade m y carbon elite for any bow out ther3 its hands down the best ive 3v3r shot
just sayin.......

 

[10PtCrossbow]

Mechmark,
Thanks for the comments. The Omni-nock, we feel, is the safest nock out there. That is why we made the switch.
What is the inside diameter of your arrows?
Randy

 

[mechmark]

Mechmark,
Thanks for the comments. The Omni-nock, we feel, is the safest nock out there. That is why we made the switch.
What is the inside diameter of your arrows?
Randy

randy
first let me say thank you for your concern about this matter

i recieved a few ce maxima hunter carbon bolts with the bow and yhey performed so well i found a deal and purchace two packages
of them they fly like they wer made for my carbon elite and when i bought my bow ten point were recommending standard nocks
a few months later the omni came into being and i have contyacted cs on numerous occasions and have been told no we dont have one for the carbon express maxima hunter i am not sure of the exact diameter seems conflicting info on this but best i can tell
no lighted omni is available, of course no way do i expect ten point to match every arrow maker but carbon express is a major player in this market

so fo now i am stuck hunting with the tenpoint alluminum but sure would be nice to use my maximas for hunting as well.

had you guys required omni nocs when i bought the bow i would have gone a different direction

thanks for your interest.... hope you can figure it out

as a crossbow company you guys are the standard that all others shoot for but no one is perfect but if we dont bring issues to your attention you cant fix it;

i dearly love my carbon elite and wouldnt sell or trade it for anything, the will have to pry it out of my hands ehrn i pass.....

thanks again for your attention
mark

 

[jdhaines32]

Depending on the year the Carbon Elite was made, would it not have come with flat nocks which I assume would be available. CX arrows. My dad's Carbon Elite came with flat nocks since the Omni nock didn't exist when he bought it. Back then the flat nock was perfectly fine to shoot out of the Carbon Elite and I don't know that they ever changed its design even when the Omni nocks came out. I would check with Ten Point on the exact date of manufacture for your bow. I do agree that Carbon Express is a pretty big player in the arrow game to not have an Omni nock to fit it unless the CX has a very odd inside diameter compared to most other arrows.

 

[highoctane]

Find the serial on your bow and the first letter of the serial number is the year made....if it's G, it's a 2012, H, 2013, etc....Anything above a 2012 model requires the Omni-nock....

 

[10PtCrossbow]

Mech,
What is the inside diameter of your arrows?

 

[mechmark]

Depending on the year the Carbon Elite was made, would it not have come with flat nocks which I assume would be available. CX arrows. My dad's Carbon Elite came with flat nocks since the Omni nock didn't exist when he bought it. Back then the flat nock was perfectly fine to shoot out of the Carbon Elite and I don't know that they ever changed its design even when the Omni nocks came out. I would check with Ten Point on the exact date of manufacture for your bow. I do agree that Carbon Express is a pretty big player in the arrow game to not have an Omni nock to fit it unless the CX has a very odd inside diameter compared to most other arrows.

i thought i was clear about this but i guess not ..... my carbon elite was manufactered and purchaced before the omni noc came out
and thats what has rubbed me the wrong way....... flat nocs were fine when it was purchased but a few months later according to the powers to be at tp they were not....... now to cut thru all the smoke apparently tenpoint started seeing returns with dryfire damage or partial dry fires at least and decided to come up with a noc design that would alleviate the issue ala the omni noc...which looks
almost the same as the noc that moon designed
and after i bought almost $200 dollars at the time state of the art carbon express arrows i could not use them in my carbon elite
because no omninoc was availible fot the maxima hunter (which is the same shaft as the parker red hot series)and still is one heck of arrow!!!!

and kudos for coming up with a noc improvement ....no problem there but on here and archery talk and phone calls to them
the omni noc is thew only approved noc to use on ten points period

i hope i was plain enough if not let me know

and i would be un fair if i did not commend the tenpoint reps that answer topics and questions on both crossbow sites
i cant think of another company that does this as frequently as they do,and while im at i thank them for leading the way
with fantastic products...iys my opinion that the crossbow offerings would not be any ways near what they are if not for ten point

 

[mechmark]

Mech,
What is the inside diameter of your arrows?

hmm this is strange cause i adressed this in a responce to you 2 days ago but i dont see it
ther is conflicting info on the internet on this but as best as i can see they are .285
thanks for your interest and hopefully a evential resolution to this dilemma .

 

[mechmark]

Find the serial on your bow and the first letter of the serial number is the year made....if it's G, it's a 2012, H, 2013, etc....Anything above a 2012 model requires the Omni-nock....

Find the serial on your bow and the first letter of the serial number is the year made....if it's G, it's a 2012, H, 2013, etc....Anything above a 2012 model requires the Omni-nock....

exactly from the ten point site copy and pasted

The Omni-Nock design features six micro-grooves that form three string alignment channels. These channels eliminate the indexing problem associated with moon and capture nocks. On today's narrower crossbows with acute string angles, the Omni-Nock also keeps the bowstring from shooting over or under an arrow.

Omni-Nocks are REQUIRED for all 2013 and newer TenPoint and Wicked Ridge crossbows

myine is a h serial no denoting 2013 manufacture but my owner manual that came with the bow sas to use FLAT nocs
cause the omnis were not availble or maybe even in production wheb the manual was printed