Sounds to me like some of the screws are bottoming out on the frame before they tighten down on the rail. A small washer under the screw head would probably fix the problem, but I haven't seen one in person so I'm just guessing at this point.

 

Sounds to me like some of the screws are bottoming out on the frame before they tighten down on the rail. A small washer under the screw head would probably fix the problem, but I haven't seen one in person so I'm just guessing at this point.
[/Yup Spot on!!!

 

Gitsum,
There is not a defect in the bow and there is an engineering fix for your loose rail. It is odd and out of the ordinary for sure, but we have to see it to know what the issue is. That fix is not JB weld as you have indicated on 3 different posts. You chose not to let us help you. Just for the record, I would not advise intensionally pushing a scope rail side to side on any weapon, but you can certainly do what you want. Good luck with whatever bow you choose.

 

I surmised a J B Weld fix because we were not advised how our 2 $1800 bows that came to us in what we consider NON WORKING ORDER would be fixed AFTER WE ASKED HOW THEY WOULD BE FIXED.
This is a hunting bow and if the rail can be moved by thumb pressure left or right when the 4 screws that attaches the rail to frame are tight
as possible then in my opinion it is a defect. If I could move my rifle scope rail by thumb pressure and all screws were tight as possible then the mounting system would be defective.
And by the way it must not be ODD if your customer service rep said you were aware of issue and had a fix for it.
Your quality control on a $1800 bow x 2 caused this rift not us.

 

They should issue a recall and send a pickup ticket for it. You should not have to pay for anything for a known problem on a $1800.00 new crossbow. Needless to say you should not speculate and publicly air a JB Weld fix- Tenpoint is better than that and I have dealt with their customer service and have nothing but good to say about my experience. I realize your frustration but airing negative remarks won't help anyone.

 

Yah, never ceases to amaze me how those who need help with their crossbow problem, trash the very people they expect help from. Nobody/nothing is perfect. Stuff goes wrong and crap happens sometimes.

 

I just had a similar experience sighting in my Friend's CP 400. We ran out of elevation adjustment and were still off by a foot at 10 yds. Took it back to store. The tech changed scopes. Wasn't a bad scope. When putting the scope back on he noticed the scope rail was bent down. What a nightmare. He swapped rails with a different bow and problem was solved.

 

10 point if there's not a defect with the bow scope rail why is there an engineering fix needed can you elaborate? I own the Havoc rs440 I have yet to pull it out my SKB case and shoot it. I will be really upset if I have a scope rail problem. Is there anything I need to check or look out for.

 

Whenever I check or mount a new scope, I always check level to the rail up/down and side to side. If this is done first it may save you a lot of trouble and some lost arrows.
As far as the issue stated in the thread being "major", I think it's a little dramatic.

 

I beg to differ any weapon that relies on accuracy to get its job done is worthless if the site system is defective or has a problem which is already been admitted by 10 point and $1,800 bow with proper quality control should never arrive at a new customer with these sort of problems my part in this discussion is over and if anybody's experiencing any problems with a new 10-point bows with Accu slides as far as accuracy goes make sure you check the rail and see if it's loose at its base where it mounts to the frame I'll be buying a mission crossbow tomorrow

I always love the enraged OPs who’s sole purpose of joining the fourm is to shit all over a company in their first post.... probably to never be heard from again after week

If I was about to buy an $1800 or had one and had a $3000-$5000 hunt booked for this fall I would appreciate someone letting everyone know the issue existed. No one wants to pay $1800+ on a bow and turn around and have to send it back because of a defect or quality control issue. Never have been one to sugar coat an opinion ain't starting now. SOME WILL APRECIATE KNOWING THEY MAY HAVE AN ISSUE.l LIKE BOTH OUR BOWS DID.

 

We both have decided to NOT have bow rigged to work and have returned our bows to the retailer, we will NOT be buying another TENPOINT BOW..

Interesting. You don't know what the problem is or how it will be addressed by the manufacturer but your first instinct is to not try to have the issue rectified then trash the manufacturer with a "major defect" headliner.

 

I own many of the tech bows and have not seen this issue with not one of them.
You need to give Tenpoint the opportunity to investigate this before bashing them. Randy is a straight shooter and will do the right thing to rectify.
OR is this a case of Covid Hangover? That's the major headliner.

 

I think if I called tenpoint with a problem and they wanted me to send it back to be checked and fixed, I would be relieved and gladly send it to them. I own a siege that has been shot and shot and shot without problems. Farm deer knows. And I know, this siege has been nothing short of amazing to me. Gitsum, it’s gotta be something that slipped by quality control in manufacturing. Customer communication is a key factor in companies maintaining a high quality product. I understand your frustration believe me. They’re not going to just do a crappy fix. They would of fixed them correctly.

 

I have a new 1 on order from wyvern. Supposed to be here tomorrow. Will be the first thing I look for

Sent from my SM-G965U using Tapatalk

 

Might want to run out and get some JB Weld today so your ready

 

I always love the enraged OPs who’s sole purpose of joining the fourm is to shit all over a company in their first post.... probably to never be heard from again after a week

 

I’ve never known TP to duck an issue of any kind. It’s May, so there’s more than enough time to get the fix down

 

Their fix is seen on the new flat line bow. Scope rail mount braces. They obviously knew that the scope fail was weak and would not support a heavy scope like the Burris oracle x. It can support if only shot on a bench rest. However, with normal hunting situations where contact from side to side or up and down can and will occur the mount WILL NOT prevent accuracy killing flex and miss positioning. Period. I don’t care what all you people say I’ve seen it, I know that’s the issue and 10pt knows it. They just won’t support a fix for this bow. So some bashing of ten point is warranted in this case.

 

My rail was crooked twice. It came back from TP "repaired", but still crooked. I tapped it over to get it close to straight. Haven't shot it yet, so I hope it stays in place.

 

Wow that's not good, glad I returned mine to vendor.

 

I have a Havoc and Vapor and neither have this issue. I also have two xbows made in Taiwan which are very nice products. Personally I don't see a corrective action for a product issue as a "game". Some lucky guys will get those corrected xbows at a great value and be happy as can be. This is an open forum and occasionally folks flip so it's not a shocker. Walking away from a Tech Bow to a Mission is also giving up a great deal but probably a wise move in this case.

 

I have a Havoc and Vapor and neither have this issue. I also have two xbows made in Taiwan which are very nice products. Personally I don't see a corrective action for a product issue as a "game". Some luck guys will get those corrected xbows at a great value and be happy as can be. This is an open forum and occasionally folks flip so it's not a shocker. Walking away from a Tech Bow to a Mission is also giving up a great deal but probably a wise move in this case.

Are you thinking of a Excalibur? Because Mission crossbows are as tech as any other.

 

Listen folks, before returning bow that I wish I could have kept just by looking at the union of the rail and frame where the rail was shifting at and being told by someone in the know that the rail and frame were connected by 4 Allen head screws I was certain that I could have PERMANENTLY FIXED THE PROBLEM if I disassembled the cross bow. There are a number of ways to stiffen up and securely mate to pieces of metal. Drill & pin, mill key way etc. I said earlier when people were jumping my but for being so harsh that people did not know my skills. I am a certified gun smith and could have easily fixed the crossbow and gladly would have because I loved the short light high powered Sieges look and feel. That is why I wanted to know how they were going to PERMANENTLY rectify the problem before I decided to keep it.
You say "well why didn't you fix it yourself!" Because if I did I would void my warranty on an $1800 bow! That's why.
Like one poster said many of us are not rich and $1800 is a lot of money and when we spend that $1800 we don't like ending up being employed as the crossbow companies "QUALITY CONTROL" test subject. It's aggravating and seems to happen a lot more lately.

 

Sorry to hear about the crossbow.
A couple of things I am wondering when you mention the 4 Allen head screws:
1)possibly when the holes were threaded, they were not cleaned or blown out leaving small cuttings.
2)with the screws being tight, if the holes were not quite deep enough, the screws would bottom out before holding the parts tight enough.

Wishing you all the best with what ever you choose.
Take care.

 

Git,
if you want us to get them squared away, just let us know. I appreciate the apology but not needed. I agree they should be right the first time and understand your frustration.

 

Tell me ANY thing that's manufactured that has ZERO defect rate?

 

I suspect the threads header triggered you, read the entire thread with an open mind,every comment, then get back to me. The fact of the matter is this thread quite possibly will help make Tenpoint a better company than it already is. Was I angry? Yes. Was it justified? About 50% of the responders agreed, the other 50% not so much. If it saved one person's " hunt of a lifetime" by making a great product even better then the heat I received will be worth it.

 

Maybe we need a new rule that you can’t post for 2 weeks after signing up and spending x amount of hours reading the forum????

 

The 50% or more of the responders to the thread that welcomed the info might argue that point with you. But you have a right to your opinion.

 

If I were you I’d go out and buy the brand new 2021 mission crossbow. It was released in 2018

 

ok, now that is funny!

 

Usually the irate first time posters don’t last this long lol

welcome to CBN

I also had issues with my new TP... acudraw cord was tearing after a few shots, found out it was common. Common enough TP came up with a fix, designed a new hub... that the customer has to pay to upgrade

so now. I pull my bow manually in spite of not paying $40 🤦🏼‍♂️

 

What I’m seeing from these posts is 2 or 3 of you that’s had a bad experience with the siege. I feel your pain and concern. It’s hard to see what a person is like when we all just read what they’ve written. I do know that depending on how you treat the person on the other end of the phone can and does affect your customer service experience. I’m not in any way suggesting you were not professional. It’s just hard to swallow that you had a bad experience with them. One thing I always keep in mind is when I make that phone call the person answering the phone most of the time has absolutely nothing to do with fixing your bow. So while I may be a mad sumbitch I always do my best to be courteous and understanding. Your going to get taken care of with a much better experience. Like I said, I have no idea how you treated tenpoint or how they treated you. Things happen, it sucks but there are solutions for problems.

The 3 conversations on the phone were very cordial and they said send them both back we are aware of the issue and we will fix it. That's was fine but I wanted to know since they were already aware of the issue what the fix was. Person on the phone was nice but couldn't answer, we asked to speak to a tech or supervisor but couldn't get one on the phone. I said I needed to know the fix or I would send it back to vendor, still couldn't get an answer. Was never angry, loud, mad etc. Was persistent though but to no avail. So we both decided that if they couldn't or wouldn't tell us what they would do to fix it meant they didn't actually have a fix for what they said was a known prob or didn't want us to know the fix. Not being able to know the fix and determine if we the two buyers could live with the fix we decided to pass. I didn't get angry until Calls were over and I thought about it all.
Your presumptions are incorrect my friend.
I gave that talk to my two sons when they were teenagers, it is a business world tactic that I am well aware of. Thanks anyway.👍

 

Seige issues documented so far on CBN:

Cam lean that cannot be corrected
ACUslide noise issues
Arrow damage
Scope that cannot be used on Siege's with hot limbs
Defect in scope rail

Is this typical for TP? For how many swear by them, this is surprising.

 

Cam lean that cannot be corrected: Bow operates just fine with minimal cam lean. We don't put levels on the cams when we build the bows, so there may be some cam lean on any bow and does not effect the operation.
ACUslide noise issues. This is the brake system working and is not an issue.
Arrow damage. What you are defining as damage is the contact point between the barrel and the arrow. This is normal and takes place on all our bows and has for decades. You have a surface sliding across another at a high rate of speed. You will have some friction and wear.
Scope that cannot be used on Siege's with hot limbs. The scope can be used at 25, 35 and 45 instead of 20, 30 and 40.
Defect in scope rail. No defect in the scope rail

 

You may want to update your marketing video then. It touts that the vector quad cable system keeps the cams perfectly level throughtout the shot for level nock travel. I suspect if my Siege did that, I wouldn't have seen the damage on the factory arrows.

There's no need to argue with you. These are my findings based on personal experience and reading forums. I gave TP an opportunity to correct my Siege, but my concerns were dismissed. Fortunately, I was able to return mine to the retailer and it only cost me a box of arrows.

 

I have owned 7 crossbows in my crossbow life starting around 2014. The first was a Horton (used) Vision 175. Then a Wicked Ridge, 2 Bear FFL's, a Horton/TP Storm, a TenPoint Carbon Nitro, and lastly a TenPoint Stealth NXT. I still own the last two TP's and one Bear. The total issues I had with any of them is a voluntary recall by TP on the WR for a trigger issue (not on my bow) and defective limbs on one of the Bear FFL's. That's it! I had 4 TenPoint products with no issues. I had two Bear products with one issue. One Horton with no issue. What does this prove? Nothing. Anything that is manufactured has a defect rate. The best are very low but not PERFECT. The worst are unacceptable. If you buy one TP bow and have issues, you conclude that their products are bad. It's understandable but not reasonable. If that's possible.
What ultimately separates the good and bad companies is how they address the defects and customers. Not all companies have great CS.
My 2 cents.

 

I have owned 7 crossbows in my crossbow life starting around 2014. The first was a Horton (used) Vision 175. Then a Wicked Ridge, 2 Bear FFL's, a Horton/TP Storm, a TenPoint Carbon Nitro, and lastly a TenPoint Stealth NXT. I still own the last two TP's and one Bear. The total issues I had with any of them is a voluntary recall by TP on the WR for a trigger issue (not on my bow) and defective limbs on one of the Bear FFL's. That's it! I had 4 TenPoint products with no issues. I had two Bear products with one issue. One Horton with no issue. What does this prove? Nothing. Anything that is manufactured has a defect rate. The best are very low but not PERFECT. The worst are unacceptable. If you buy one TP bow and have issues, you conclude that their products are bad. It's understandable but not reasonable. If that's possible.
What ultimately separates the good and bad companies is how they address the defects and customers. Not all companies have great CS.
My 2 cents.

A very well thought out post! Kudos

 

I have the same marks on my arrows from a 2017 Horton Vortec that I have on a 2020 TP Viper. Exactly the same, even the length of the marks. Both crossbows will shoot arrows on top of each other if I would be dumb enough to shoot at the same spot. You seem like a nice guy, Perry, so I wish you well and you decided to move on from your TP product, just not move on here it seems.

 

I have the same marks on my arrows from a 2017 Horton Vortec that I have on a 2020 TP Viper. Exactly the same, even the length of the marks. Both crossbows will shoot arrows on top of each other if I would be dumb enough to shoot at the same spot. You seem like a nice guy, Perry, so I wish you well and you decided to move on from your TP product, just not move on here it seems.

I believe the thread was about defects on the Siege, so I added my thoughts. I just expected the cam system to perform as advertised. Since guys reported no marks on their arrows, I expected the same. I think that was a reasonable expectation for a $1700 crossbow.

I've owned 20+ vertical bows over the years and a few recurves. I never had a warranty claim on any of them and they always tuned as expected. Maybe I just have higher standards?

 

I'm worried about my siege, it shows up tomorrow. But I do feel if there is a problem it will be taken care of

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BWBOW Don't be. Shoot it, take care of it properly, you'll be fine. Take anything you see or read on the internet with a HUGE grain of salt. Way too many so called internet experts out there on the forums.