[Hunting4fuN]

When did they go from lifetime to 3 years warranty. Damn, not even a 5 year warranty! 🤯

They are still lifetime

 

[bunnyrabbit]

Doing an internet search for Killer Instinct crossbow warranty, here are the hi lights.
This was updated January 2025.
Limbs-5 year. Scope, quiver, accessories 1 year to the original, registered owner subject
to manufacturers defect. Applies to all crossbow parts excluding standard wearable
components-string, serving, cables, cable slide, crossbow bolts and accessories.
Labor costs with repairs or routine maintenance is not covered.
Register with in 60 days with a copy of the purchase receipt.
Wishing you all the best.
Take care.

 

[FatManInaCamoSuit]

@ForaFrank what do you think about Killer Instinct crossbows?

 

[ForaFrank]

@FatManInaCamoSuit

Killer Instinct has carved out a significant niche by offering a lot of horsepower for not a lot of cash. They're a popular choice for hunters who want modern features and high speeds without venturing into the premium price tier. For the most part, they seem to deliver on that promise, providing impressive performance that often punches above its weight class.

As this very thread demonstrates, however, experiences can run the gamut. The brand's reputation sometimes gets tangled in debates over component durability and customer service consistency. While catastrophic failures are rare for any brand, when they do happen, the ensuing discussion about cause and coverage can be polarizing. They seem to be a brand that generates strong opinions, both for and against, which usually means they're doing something interesting.

 

[tree-rat]

Franks been fired

 

[FatManInaCamoSuit]

Frank is so "middle of the road".

 

[tree-rat]

Ol Franks going to run for president! Quit the political answer. But heck if sleep Joe & slick Willy can pull it off maybe Frank can.

 

[steve t]

When did they go from lifetime to 3 years warranty. Damn, not even a 5 year warranty! 🤯

says limited lifetime now. but they dont cover with out charging more money

You did not specify if it is killer instinct or a dealer wanting to charge $100.00 for repairs, and or what the $100.00 is for, shipping, strings and cables, etc. Additionally, where did the arrow go and what did it look like after the incident.
Regardless if you say you did nothing wrong, the crossbow should be inspected by a qualified service tech.

There are two possibilities, either crossbow defect or user error ( which could cover a lot of possibilities). No one here can determine the causes That is why I will repeat that a qualified service tech should inspect the crossbow. Absolutely no need for any further issues or even injuries.

Good luck, and keep us posted on outcome. That could be useful information for others here.

am paying to have it shipped to them to look at but either way its costing me 100.00 plus shipping to and from to get them to take care of it.so warranty and protection plan useless. its killer instinct them selves that are charging me. i could understand if it had tons of wear on the string but 6 shoots no

@tree-rat Maybe if someone else asks---Hey @steve t can you PLEASE supply some pictures of the affected bow showing the damages?

I understand you are upset, I would be also, but this is your first discussion started on the forum, and it is to bash a company that many on here have found to be very customer oriented and stand by their products. Also, back in April, your very first reply to any post here indicated that you were going to buy this bow and hoped it wouldn't turn out to be junk. No one here, even those of us that do not have a KI think that the bows they make or the company itself is junk.

The damage you have described above is 99% of the time user error. I am not saying that is the case here, but without supplied pictures we are all inclined to think that is the case. You know, a picture is worth 1000 words?

I understand you purchased bowshield, so regardless, the damage should be covered. I believe with some time and a little effort on your part that will be the case.

The guys on this forum are outstanding crossbow detectives and can easily provide you with some insight as to what exactly occurred to your bow at the time of failure. When you answer all questions posted but that particular question, it causes even further wonderment.

I am glad you were not hurt and I hope you get your issue resolved. Good luck to you sir.

 

[Dirt fahmah]

Frank could be the first president that really didn't inhale. 🤔🤷‍♂️✌

 

[FatManInaCamoSuit]

You definitely need a whole new front end.

 

[tree-rat]

Dry fired .

 

[Driftless Hunter]

Replacing the entire front end is something you can do yourself. Hopefully, they will just send one to you.

If I accidentally dry fired a crossbow (my fault), I would gladly paid the $100 for an new front end. I am not saying you did that. I realize the extra bow protection plan should cover all this regardless.

Good luck!

 

[bunnyrabbit]

In a submitted picture on the limb it mentions a 370 grain arrow.
My thought this is too light and many manufactures advertise a
light arrow to get the advertised speed but do not recommend
shooting that light.
In order to collect the insurance maybe the crossbow has to be
repaired then the bill is submitted by you??
Wishing you all the best.
Take care.

 

[tree-rat]

Possibly however you were talking with didn’t understand you purchased the extra warranty also.

 

[robertyb]

If you end up having to ship it use PirateShip. com . I sent my Swat X1 in for less than $30 including insurance using them and it actually was shipped by UPS. KI paid for return shipping. I agree with tree-rat's post above that apparently whoever you talked to doesn't realize you have Bowshield.

 

[Blacktail]

To the Topic OP, I am not going to accuse you of anything other than possible crossbow ignorance. You now find yourself in a position of standing up for yourself on a Forum that will eat ignorant noob's alive for their failed experience. Now I don't give a rats azz about did you or did you not mess up. What you do have is a in your face problem. Either get repaired on the crossbow or dumps $500 samolians down the drain, or in laymans terms thrown the baby out with the bath water. There is not a thing we can do for you about your crossbow. I was not there when you shot, all I do know is what you state in your post. So what is it you need for us to do ? Side with you on the crossbow ? If it will make you feel better my friend I am very sorry the crossbow broke. Now where do you want to go forward about it ? Dump it ? Fix it ? Pay the funds to do so ? KI has given you an option & it's your choice now. My youngest son has a KI & it has messed up 3 times last year. I call this a learning curve, buying a crossbow for $199 - $399 isa throw away one year use if lucky. As a first time crossbow owner the used Excal models are a bargain even if they are slower speed. Wicked Ridge is a much better crossbow brand than these cross the pond wannabe's. In the future save up your hard earned money & purchase a good solid well made crossbow made in North America.

 

[Byrd]

I thought i read this bow had anti dryfire safety. Will not fire unless arrow is properly loaded.

 

[hunterdan2002]

Is it possible there was/is a bur on the cam that cut into the string and caused it to let go? Didn't KI have issues with that in the past?

 

[bunnyrabbit]

I thought i read this bow had anti dryfire safety. Will not fire unless arrow is properly loaded.

Searching for information on this crossbow, it does have an anti dry fire.
Possibly the system failed or as previously mentioned a burr on the cam.
Wishing you all the best.
Take care.

 

[mnmiker]

Franks been fired

Frank is AI right?