mailed the front in and was told partial dry fire and not covered by lifetime warranty but is covered by bow shield but strings not covered so cost me 115.00 to ship and pay for strings and cables. now wait and see how long to get it back. so much for anti dry fire mechanism. i sorry that i upset so many people but a new item of any thing that breaks after 5 uses is defective. and why say it has anti dry fire and wont shoot if bolt is not in right and then be told it dry fired. guess the dry fire mech doesn't work. i was wondering some one asked if it was light up nocks are they not good to use in crossbows? i am now wondering if i can trust it to hunt with after the way things have gone. the fact it claims anti dry fire was one of the reasons i bought it thinking it would be safe. not the was i want to go into a hunting season i love so much.

 

I'm using mine with total faith. Unfortunately it can and has happened to a lot of us. I wouldn't hesitate to use it if I were you. Just be a little more conscious of making sure the bolts is seated all the way. What bolts and nicks were you using?

 

I had this happen on a Parker one time. It was a burr on the cam. Not saying that is the case this time but it could be.

The rumor that Mission is bringing out a new crossbow could be true but then it's been circulating for 3 years now lol Maybe they will. They make a great bow. Accurate and smooth!

 

It's sad but true on all crossbows & the other types. Pay your samolians n take your chances.

 

I know you are new to crossbows but you do not understand how the ADF works. It is there to prevent a Dry Fire from happening when no arrow is loaded. When an arrow is slipped past the ADF mechanism it disengages it so the bow can be fired. A Partial Dry Fire is caused because the nock is not pressed or clipped onto the string depending on which type nock is being used. Any gap between the nock and string can cause the string to jump over the nock when the bow is shot. Usually a PDF will ruff up or even strip a vane off the shaft and the arrow will hit the ground somewhere between you and the target and if it hits the target will not penetrate very much. To prevent this from happening always make sure your nock is making contact with the string. That is why most crossbows have an arrow retainer which should keep enough down pressure on the arrow to hold it in place. If it is loose the arrow can slip forward and cause a PDF.

 

This makes a TON of sense, and I believe this is exactly what happened to me unfortunately. Went to shot my de-cocking bolt after an evening of hunting. I noticed my noch wasn’t lighting up as I loaded the bolt. I even tried several times pushing it pretty hard back to get it to engage, but then eventually I just assumed (like a damn idiot) that the battery must’ve died on my noch, instead of taking a couple minutes to investigate why the bolt wasn’t engaging. What you just explained is EXACTLY what happened. The bolt flew about 5 feet, and the string and cables had popped off the cams. Particle dry-fire. Ughhh…I hate being a ‘Live and learn’ kinda guy. 🤦‍♂️

 

Agree Robert I only know of one system that the ADF is located behind the string to prevent this from happening and is not called ADF 🤔.
Another thing is the man has bow shield as it’s written on their site dry fire should be covered period they don’t state you have to pay for s/c it does go on to say at the bottom with it you can purchase s/c at a discount rate for your bow.

 

Maybe it's possible one of the nocks wasn't aligned correctly. Double check your arrows to make sure the nock is oriented correctly, should be parallel to the string and perpendicular to the rail. Sometimes the nock will have a small extrusion on it that helps align it with the cock vane.

 

The lighted nocks shouldn't matter. I use deepower nocks. I've shot the half moon and capture style out of my logix and 430x without issue

thank you i had some half moon ones i was going to use

Agree Robert I only know of one system that the ADF is located behind the string to prevent this from happening and is not called ADF 🤔.
Another thing is the man has bow shield as it’s written on their site dry fire should be covered period they don’t state you have to pay for s/c it does go on to say at the bottom with it you can purchase s/c at a discount rate for your bow.

they claimed it is not covered and cost me 72.00 to replace

 

so got the front half back yesterday and there is a sharp ding in the right cam. there are scratches and finish missing from the metal parts of the front half and bolts appear to have wear on them. emailed them pictures and asked why they would ship a dinged cam that is sharp when all of that was to be replaced. no answers form them. i worked in warranty for a custom rod shop for 11 years and we would never have sent any thing out messed up like that. now i have to worry about that ding cutting the string and going through this all over .my season starts in just over two weeks.,and i have no faith in this set up or the company. i have no idea how they figure it is all right to treat a buyer this way. so 600.00 for bow, 100 for bow shield and now 115.00 for shipping and new strings and cables and still have a damaged crossbow . never have dealt with a company that treats people as bad in 40 plus years of archery and hunting. just dont know what to do and worried that my archery season is ruined because of this. thank you all for your input and wisdom

 

If they sent you back damaged goods then they need to fix the issue. At this point it seems like they should replace the entire xbow.

 

If they sent you back damaged goods then they need to fix the issue. At this point it seems like they should replace the entire xbow.
thats how i feel. but they would not cover string and cables so i dont think they will do any thing to make this right.

 

What ever you do, do not shoot the crossbow or at the present polish up the bad area.
Call Killer Instinct early in the morning Monday through Friday. A phone call is better
than an email for the simple reason one can ask each other questions and hopefully get
answers.
Wishing you all the best.
Take care.

 

What ever you do, do not shoot the crossbow or at the present polish up the bad area.
Call Killer Instinct early in the morning Monday through Friday. A phone call is better
than an email for the simple reason one can ask each other questions and hopefully get
answers.
Wishing you all the best.
Take care.

I agree 100% with this. Be polite, but paint the story clearly of how disappointed you are, and maybe that all the responders on the forums you frequent told you to call, because KI is a good company.

Encourage them to do the right thing, and hopefully, they will respond quickly

 

If it were me and it came back with nicks in the cams . I would drive over it a couple times with my tractor or truck a couple times. Box up the pieces and send it back to them with a note repair this.

 

They sent you a used front end ! I don't see how they can stay in business, maybe this is how they do it. To me this is another nail in the coffin lid. I don't think since they stopped making the Swat, I would buy any model they offer. I may only get a 5 year Warranty but Barnett XP model I have will walk on that Logic

 

We really need to see pictures of the new front end before passing judgement.

 

Not me I am old n set in my way I want to be.

 

I just had the same thing happen tonight to my Vital-X 430. I’ve shot less than 20 shots total with it. Came back from hunting tonight and headed to the backyard to de-cock by shooting until my target. The damn bolt flew about 5 feet. Had no idea what the hell happened, until J took a look at the string. For the record I’ve been shooting a heavier bolt setup for hunting. 460 total grains, so it’s not like it’s do to shooting a light setup like a lot of guys are having issues with.
I bought mine through Walmart, but I’m sure they’re probably gonna tell me to get ahold of Killer Instinct. And literally nobody has said anything good about their customer service and / or honering their warranty. Did not need this during hunting season. Thankfully it’s early yet.

 

I just had the same thing happen tonight to my Vital-X 430. I’ve shot less than 20 shots total with it. Came back from hunting tonight and headed to the backyard to de-cock by shooting until my target. The damn bolt flew about 5 feet. Had no idea what the hell happened, until J took a look at the string. For the record I’ve been shooting a heavier bolt setup for hunting. 460 total grains, so it’s not like it’s do to shooting a light setup like a lot of guys are having issues with.
I bought mine through Walmart, but I’m sure they’re probably gonna tell me to get ahold of Killer Instinct. And literally nobody has said anything good about their customer service and / or honering their warranty. Did not need this during hunting season. Thankfully it’s early yet.

You had a partial dry fire, your decocking bolt wasn't seated all the way.

 

If the crossbow happened to have been tilted down a bit prior to shooting the arrow
may have slid forward a bit. Viewing pictures that crossbow has the brush retainer
which would have to be disassembled and trial and error to increase sufficient down
ward pressure if it did not have enough.
Wishing you all the best.
Take care.

 

i hope things work out better for you then they have for me. that is what happened to mine and they told me it was a dry fire . like you i was using a heavy bolt.i still have not received the 2nd front end and have not got a tracking number or any more info since last week and my season starts in less then 2 weeks and still need to sight it in. i am very sad that things have turned out like this and did not want my season to go like this. now i have little faith in my crossbow and feel like im going to have to check the bolt before even thinking about shooting at a deer. please let me know how things go

 

Well y'all have gotten the all fan boy welcome you dry fired the turd you bought from KI. So if they do anything for you great. Next time don't buy one of their china made crossbows. Barnetts are at least made in Taiwan, better Q C during process of building. I know people will frown as I don't own one. My youngest son does. His broke 3 times last year, they want him to pay for most of the parts on this go around. He told them they could stick it. I gave him my MXB320 & my BD360 Shadow. He is not short of marbles, he is the 1st mate of Tow boat down out of La. & a 1st class mechanic.

 

Mike, I believe you may have the China/Taiwan thing backwards. I owned and sold a LogiX, but had no trouble with it. Also had a Barnett XP 400 and sold it but had no issues. I agree customer service for this guy seems bad. We are getting to the time of year when pretty much all crossbow companies will be getting cursed at. I still maintain that a very high percentage of any brand of crossbow that “blows up” in a very few shots was a misloaded nock or some other kind of dryfire. I’m not reaching some strong opinion about what has been posted in this thread.

 

well they told me over a week ago they were sending me a new front end and no nothing. not even a email or tracking number. my season starts the first week of October. im not looking for pitty i bought what i could afford and i just cant believe with this type of service this company stays in business. this is meant to be a warning to others not to buy their stuff. so now it looks like i will not get to enjoy my favorite season because of this company dropping ball several times.the new bow string was junk the replacement head was beat up and had a dented cam cutting into the string and they never sent the second head out as they said they where going to so i paid for nothing

 

If it was my crossbow and my season was coming up I would be bothering them each day until they gave me a tracking number or at least told me where the package was. I don't know if you've done that, if not, I'd recommend that you do. I know it can be a hassle but in the end, you're just wanting to hunt, so it's up to you to do what benefits you. Deal with the other bs after you get your stuff in.

 

New profile pic unlocked.

 

 

I’ll never read another post from Corey again even if I do get my eye sight back.

 

You can rest assured that many of us have been in your shoes before. Lots of us found this forum after having bow issues and losing days in the field.
View attachment 349634


Dang df I can't unsee that!!!



Now I've got an entire wall of Sub-$400 crossbows, a pantry full of Ramen noodles, and I can afford a whole pair of pants. Life is good man, life is good.😎

Good luck getting fixed up man, seriously.
If you can, get on the phone tommorow morning and demand some answers. Call KI, Call Wyvern Creations see if he can help. He's gone to bat for folks before.
But be careful how you speak with the reps on the phone. If you even seem slightly rude or irritated you'll have a hard time getting anyone to help you.

✌ DF

You can rest assured that many of us have been in your shoes before. Lots of us found this forum after having bow issues and losing days in the field. And you can rest assured that all this could have happened with any manufacturer.
Don't believe me? Stick around over the next couple months and see. Shits gonna get crazy around here, it always does. We had a video going around here at one season of a guy roasting a Raven in a friggin hibachi FFS. 🤦‍♂️

Since I've been here I've seen several top manufacturers drop the ball, fail to ship parts, answer their phones, or fix their products in a satisfactory manner, especially during the busy season. Sadly it happens often.
One thing I've learned was to have a backup bow, or a plan. Sometimes that ain't in the budget. I think a lot of us can relate to that as well man.
After all most of us haven't been this wealthy (or sexy 😍) for our whole lives. Ya still don't believe me?
Here's a pic of when i started my first landscaping business. All i had to my name was an old F150 and a Murray push mower.















View attachment 349634





Now I've got an entire wall of Sub-$400 crossbows, a pantry full of Ramen noodles, and I can afford a whole pair of pants. Life is good man, life is good.😎

Good luck getting fixed up man, seriously.
If you can, get on the phone tommorow morning and demand some answers. Call KI, Call Wyvern Creations see if he can help. He's gone to bat for folks before.
But be careful how you speak with the reps on the phone. If you even seem slightly rude or irritated you'll have a hard time getting anyone to help you.

✌ DF

Dang df I can't unsee that !
I don't know how I did this twice!

 

Between @Dirt fahmah shorts and @Spudder chaps, I hope I never show show up somewhere that they are both there at the same time!! That’d be too much!!!

 

If they're playing Village People music you're really in trouble!!

 

Or a Banjo playing!

 

Ned Beatty had A HARD TIME!!!

 

Well.....that escalated quickly. 😆

 

Oh, you thought it wouldn’t? 😂😂